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• Install Ie 10 For Windows 7
• Windows 10 Cannot Install Ie 11 Version
• Install Ie 11 On Windows 10

Important

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

This article provides information about Internet Explorer 10 can't be installed on Windows 7, because a hybrid video card isn't compatible with it.

Original product version: Internet Explorer 11, Internet Explorer 10
Original KB number: 2823483

Symptoms

Internet Explorer 10 for Windows 7 doesn't install correctly, and you receive error code 9C57 together with the following error message:

But, what happens if the day comes where you want Internet Explorer 11 back? Once again press the Windows key + S and begin typing in manage optional features until you see 'manage optional features' and click on that. Near the top, look for and click on Add a feature. Scroll down until you see Internet Explorer 11 and click on Install. How to reinstall Internet Explorer 11 on Windows 10? By Tammy Cavadias in After Hours on August 30, 2018, 11:30 AM PST TechRepublic member Nelvah is having issues reinstalling Internet Explorer 11.

Internet Explorer needs an update before installing

Install Ie 10 For Windows 7

Cause

This issue occurs because some computers have hybrid video cards that are not yet compatible with Internet Explorer 10 or later versions for Windows 7. Internet Explorer 10 or later versions will not install on these computers until updated hardware drivers are available for these video cards.

More information

The following tables list the known computer models that are affected and include download links to compatible drivers if such links are available. If a link is not available for your computer model, you should check your video card manufacture's website for more details, and then download and install the updated driver.

Dell systems

HP systems

Lenovo systems

Sony systems

Note

For computers for which None is listed in the Latest compatible drivers column, Microsoft is currently working with AMD to find the cause of the problem and determine the appropriate fix. If you have platform update KB 2670838 for Windows 7 installed on this computer, we recommend that you uninstall the update.

Status

Microsoft is working with device manufacturers to provide updated software to resolve this issue. For new information about updated driver software, see Platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1.

Summary :

If you meet the problem that the Internet Explorer keeps crashing, freezes or stops working in your Windows 10 computer, you may check the 10 solutions in this tutorial to fix this error. To recover lost data, manage hard drive partitions, backup and restore system in Windows 10, you can turn to MiniTool software.

This post provides 10 ways to help you fix Internet Explorer 11 keeps crashing, freezes, stops working, doesn’t responding in Windows 10. You can check the detailed solutions below.

Fix 1. Disable Internet Explorer 11 Add-ons

• Open Internet Explorer.
• Click the gear icon at the upper-right corner and select Manage add-ons option.
• Next you can select the add-on in the Toolbars and Extensions category, and click Disable button to disable any unneeded add-ons. You can disable them one-by-one to check if the Internet Explorer 11 crashing issue can be fixed.

Fix 2. Reset Internet Explorer 11 Settings

• Open Internet Explorer.
• Click the gear-like Settings icon at the top-right corner, and select Internet options.
• Click Advanced tab, and click Reset button to reset Internet Explorer browser settings.
• You can also click Security tab in Internet options window, and click Reset all zones to default level to see if it can fix IE keeps crashing problem.

Fix 3. Use Software Rendering Instead of GPU Rendering

• Open Internet Explorer.
• Click Settings icon in browser and select Internet options.
• Click Advanced tab, and enable Use software rendering instead of GPU rendering option under Accelerated graphics. If this doesn’t work in fixing Internet Explorer keeps crashing or freezes error, then you can disable this option since GPU rending can speed things up on your computer.

Fix 4. Clear Internet Explorer 11 Cache

• Open Internet Explorer.
• Click gear icon in IE and select Safety -> Delete browsing history. You can also press Ctrl + Shift + Delete to access this menu.
• Next you can check Temporary Internet files, Cookies, History options, and click Delete button to clear the cache and cookies in Internet Explorer 11 browser.

Fix 5. Run an Antivirus Scan

Malware or virus infection may cause IE browser keeps crashing or stops working/responding, you can run a virus scan with Window Defender or third-party antivirus software to remove any malware or virus on your computer.

Fix 6. Run a Windows Update

• You can press Windows + I to open Settings, click Update & Security.
• Click Windows Update, and click Check for update button to install the latest updates for your Windows 10 computer.

Fix 7. Run sfc /scannow in CMD

• You can press Windows + R, type cmd, and press Ctrl + Shift + Enter to open elevated Command Prompt in Windows 10.
• Next you can type sfc /scannow in Command Prompt window, and press Enter. This will run Windows SFC utility to check and repair corrupt or missing system files in your Windows 10 computer. If the Internet Explorer 11 keeps crashing Windows 10 issue is caused by corrupt system files, this can help fix it.

Fix 8. Reinstall Internet Explorer 11

• You can click Start, type Windows Features, and select Turn Windows features on or off to open it.
• Next you can uncheck Internet Explorer 11 option, and click OK. Then restart your Windows 10 computer.
• Then you can access Turn Windows features on or off dialog again, and check Internet Explorer 11 box, and restart your Windows 10 computer again. This will automatically reinstall Internet Explorer 11 in your Windows 10 computer. After that, you can run Internet Explorer 11 again to see if it still keeps crashing.

Fix 9. Fix Internet Explorer 11 Not Responding with Task Manager

If the Internet Explorer 11 stops working or doesn’t responding for a long time, and you can’t close it, you can force to close it via Task Manager.

Windows 10 Cannot Install Ie 11 Version

• You can press Ctrl + Shift + Esc to open Task Manager window.
• Under Process tab, you can find Internet Explorer 11 process, and right-click it to select End task. This will force close the program in your Windows 10 computer.

Install Ie 11 On Windows 10

Fix 10. Change Another Browser

If all the above ways can’t help fix Internet Explorer 11 keeps crashing, freezes, stops working/responding error in Windows 10, then you may change to another browser, e.g. Google Chrome, Microsoft Windows Edge, Firefox, etc.