Internet Explorer 11 Will Not Install On Windows 7

Go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall. Restart the computer, when prompted. After you startup the system, you'll probably have Internet Explorer 10 installed.

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Important

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022. For a list of what’s in scope, see the FAQ. The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

Most Internet Explorer 11 installations are straightforward and work the way they should. But it's possible that you might have problems.

If you do, you can:

  • Check that you meet the minimum operating system requirements and have the prerequisites installed.

  • Check that there are no other updates or restarts waiting.

  • Temporarily turn off your antispyware and antivirus software.

  • Try another IE11 installer. For example from Windows Update or from the Download Internet Explorer 11 website.

  • Review the IE11_main.log file in the Windows folder. This log file has information about each installation and is appended for each subsequent installation.

  • Make sure you use the same download server URLs that you entered during the Setup process.

Internet Explorer didn't finish installing

If Internet Explorer doesn't finish installing, it might mean that Windows Update wasn't able to install an associated update, that you have a previous, unsupported version of IE installed, or that there's a problem with your copy of IE. We recommend you try this:

Windows

To fix this issue

  1. Uninstall IE:

    1. In the Control Panel, open the Programs and Features box, scroll down to IE11, and then click Uninstall.

    2. After the uninstall finishes, restart your computer.

  2. Run Windows Update, clicking Check for updates.

  3. Check the list for IE11. If it's included in the list of updates for download, exclude it before you update your computer.

    If you get an error during the Windows Update process, see Fix the problem with Microsoft Windows Update that is not working.

  4. Restart your computer, making sure all of your the updates are finished.

  5. Try to reinstall IE11 from either Windows Update (if you saw it in Step 3) or from the Download Internet Explorer 11 website.

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Important

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

This article provides a list of prerequisite updates and optional updates for Internet Explorer 11.

Original product version: Internet Explorer 11
Original KB number: 2847882

Summary

Remove Internet Explorer 11 Windows 10

When you install Internet Explorer 11 for Windows 7, the installer program tries to automatically install some prerequisite components. If this part of the installation fails, Internet Explorer stops the installation process.

In this situation, you must install the prerequisite software manually before you can install Internet Explorer 11 for Windows 7.

To do this, use the links in the List of prerequisite updates for Internet Explorer 11 section to obtain the individual update components.

Make sure that the installation of other updates is complete

Internet Explorer 11 for Windows 7 cannot automatically install prerequisites if any update installation is in progress or if a system restart is pending.

Can't Install Internet Explorer 11 On Windows 7

To check whether you have an ongoing update installation or a pending restart in Windows 7, open Control Panel, click System and Security, and then click Windows Update. Then, take the following action, as appropriate:

  • If an update installation is in progress, let that installation finish before you try to install Internet Explorer 11 for Windows 7.
  • If all updates are installed but a system restart is pending, restart your computer before you try to install Internet Explorer 11 for Windows 7.

List of prerequisite updates for Internet Explorer 11

The following table lists the prerequisite updates for Internet Explorer 11 in Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). You must have the following updates installed before you can install Internet Explorer 11 in Windows 7 SP1 and Windows Server 2008 R2 SP1.

To download the updates, click the link for the appropriate file, depending on whether you are running a 32-bit or 64-bit edition of the operating system.For more information about specific updates, click the following article numbers to go to the Microsoft Knowledge Base articles.

Internet Explorer 11 Will Not Install On Windows 7 64 Bit

Note

To apply these updates, you must have Service Pack 1 (SP1) for Windows 7 and for Windows Server 2008 R2 installed.

KB numberDownload linkTitleDescription
2729094Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
An update for the Segoe UI symbol font in Windows 7 and in Windows Server 2008 R2 is availableThis update adds support for emoji characters and some control glyphs that are included in Windows 8 and in Windows Server 2012. After you install this item, you may have to restart your computer.
2731771Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
An update that provides new APIs for conversion between local time and UTC in Windows 7 or in Windows Server 2008 R2 is availableThis update provides new APIs for conversion between local time and Coordinated Universal Time (UTC). After you install this item, you may have to restart your computer.
2533623Download packages for WindowsMicrosoft Security Advisory: Insecure library loading could allow remote code executionThis update provides new API improvements for Windows to help developers correctly and securely load external libraries. After you install this item, you may have to restart your computer.
2670838Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
A platform update is available for Windows 7 SP1 and Windows Server 2008 R2 SP1This update provides improved features and performance in Windows 7 SP1 and Windows Server 2008 R2 SP1. It includes updates to the following DirectX components: Direct2D, DirectWrite, Direct3D, Windows Imaging Component (WIC), and Windows Advanced Rasterization Platform (WARP). Additionally, it includes updates to the Windows Animation Manager (WAM), the XPS Document API, and the MPEG-2 Video Decoder. After you install this item, you may have to restart your computer.
> [!NOTE]
> If this update is uninstalled, Internet Explorer 10 will also automatically be uninstalled.
2786081Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
Internet Explorer 10 does not save credentials for a website after you log off or restart a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1Internet Explorer 10 does not save credentials for a website after you log off from or restart a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1. This issue occurs because the WinInet cache task is not notified to close when you log off from or restart the computer. This update corrects this issue. After you install this update, you may have to restart your computer.
2834140Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
'0x00000050' Stop error after you install update 2670838 on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1Assume that you install update 2670838 on a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. You have a combination of Intel and AMD video cards in a hybrid configuration on the computer. In this situation, the computer intermittently crashes.

List of optional updates for Internet Explorer 11

Download Internet Explorer 11 Windows 7 X64

The following updates are not required to install Internet Explorer 11. However, these updates will provide a better experience when they are installed.

Reinstall Internet Explorer 11 On Windows 10

KB numberDownload linkTitleDescription
2888049Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
Update is available that improves the network performance of Internet Explorer 11 in Windows 7 SP1 and Windows Server 2008 R2 SP1After you install this update, Windows sends ACK messages without any delay when it uses Transmission Control Protocol (TCP) protocol connections.
NOTE
The TCP protocol is a common protocol that a computer uses in network connections.
2882822Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
Update adds ITraceRelogger interface support to Windows Embedded Standard 7 SP1, Windows 7 SP1 and Windows Server 2008 R2 SP1The iTraceRelogger interface is a dependency to enable certain features in Internet Explorer 11 F12 tools (for example, the UI Responsiveness tool.
After this update is installed, the application that is dependent on the iTraceRelogger interface can enable certain features that run in Windows Embedded Standard 7 SP1, Windows 7 SP1, and Windows Server 2008 R2 SP1.